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Multimodal Freight Forwarder

Vacancy - Multimodal Freight Forwarder

Multimodal Freight Forwarder

Reporting To - Branch Manager

Location - Derby - Logistics

Type - Permanent

Closing Date - 29/02/2020

We are looking for an experienced Multimodal Freight Forwarder to join the team based at our Derby office. You will be responsible for coordinating sea, air and road freight export consignments. Operators are required to obtain service options from a wide range of suppliers / Agents, negotiating rates before providing service options to the customer. All customer quotations must be provided verbally and negotiated effectively to secure bookings. All orders must be added to the Operations system and monitored daily, ensuring consignment updates are added to the EBOS tracking screen.

Who We Are

In the last 3 years CCL has grown by over 40% and we continue to grow at pace, both organically and through acquisition. We now have branches in Troon, Bellshill, Derby and Aylesbury, with further expansion planned.

We operate within the Logistics industry, one of the largest and fastest growing sectors in the world which is currently projected to be worth $15.5 Trillion by 2023.  There are two distinct parts to our business:

  • Logistics Services – which includes the movement of Mail, Parcels, Pallets, Part & Full Loads, by Road, Air and Sea throughout the UK, Europe and Worldwide
  • Technology Solutions – we’ve built a platform that improves business process principally around Inventory Management, Order Processing and Multi Carrier Shipping

As we embark on the next stage of our growth, we now seek to appoint an experienced Purchase Ledger Assistant to join our team.

Key Responsibilities

As Multimodal Freight Forwarder, your key responsibilities will include:

  • Respond to customer enquiries and source the most appropriate service options.
  • Provide verbal quotations and guidance on service options and negotiate with suppliers and customers to secure the booking.
  • Obtain feedback on every quotation and negotiate to secure the booking.
  • Liaise with customers to develop report and a good understanding of each customers requirements.
  • Place orders on to EBOS and send booking confirmation to the nominated supplier (s).
  • Produce / supply associated documents e.g. Bill of laden, airway bill, collection notes, manifest etc.
  • Liaise with shipper, consignee and / or nominated contact to ensure all transportation details are correct and all parties are kept informed throughout transit.
  • Communicate with UK and overseas agents to effectively manage consignments.
  • Ensure all consignment updates and supplier / customer communication is added to EBOS tracking screen.
  • Monitor consignment progress daily, updating EBOS tracking and proactively communicating tracking updates to customer.
  • Ensure EBOS job details are accurate and up to date including insurance and linked orders.
  • Investigate customer / supplier invoice queries.
  • Maintain high standard of organisation and filing of hard copy paperwork, electronics files and emails.
  • Keep up to date knowledge of legislative requirements.

 

Skills required

  • Minimum of 2 year’s experience within Freight Forwarding Operations
  • Flexible approach to daily tasks and work load
  • Excellent understanding of freight forwarding process and incoterms
  • Experience handling sea, air and European road freight consignments
  • Experience handling / producing transit documentation
  • Experience conducting export entries via CHIEF
  • Highly organised with ability to prioritise and work under pressure
  • Strong interpersonal skills
  • Strong written and verbal skills
  • Customer focused
  • Proactive and can-do attitude
  • Use initiative to effectively resolve issues
  • Good team player
  • Commercial awareness

The Rewards

As you would expect, we offer a competitive salary and a benefits package to attract the best.

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