Credit Controller

Who We Are

CCL Logistics with Technology helps businesses solve their complex logistics and supply chain problems.

We have over 20 years’ experience developing technology solutions that help manufacturers, wholesalers, distributors and retailers reduce their costs and grow their business.

We offer the widest choice of logistics services, from mail, packets and parcels to pallets and full loads for shipping throughout the UK, Europe or Worldwide.

At CCL, people come first and we take real pride in ‘Delivering Happiness’ for our customers. 

Our 3 pillars - People, Technology and Choice – underpin everything we do.

Key Responsibilities

As a Credit Controller, your key responsibilities will include:

• Carry out daily credit control calls with the ability to adapt tone of call to suit the situation
• Liaise with customers by phone\email\letter for payment of invoices
• Manage and maintain customer account opening procedures
• Maintain customer credit limits and check credit reports daily
• Post and reconcile payments received daily and monthly
• Ensure debt is recovered efficiently and minimise bad debt
• Assist colleagues and sales personnel as and when required.
• Produce manual invoices, when required. 

Skills and Experience:

• A minimum of three years’ experience in all areas of credit control
• Able to prioritise and organise your own workload, achieving deadlines
• Able to build and grow relationships using effective interpersonal skills

• An ability to work directly with CCL’s customers
• Your attitude must be that the customer is always right

• Analytical and confident when analysing and interpreting data
• Proficient in the use of spreadsheets (Excel) and IT, including Sagepay and Paypal
• Flexible, hands-on, enthusiastic

• Outstanding commitment as an individual and a team player
• Excellent written and verbal communication skills
• A passion for service delivery and keen to learn and share ideas