Customs Clearance Agent

About Us

CCL has been providing logistics services and building technology solutions for over 20 years. Our solutions allow manufacturers, distributors, wholesalers, and retailers to improve their productivity, meet order demand, surpass customer expectations, and reduce costs, while allowing them to scale. We aim to Deliver Happiness for our People, Customers and Suppliers. 

We’re continually growing our business, that’s where you come in.

What you’ll be doing

Preparing, entering, checking and administering all relevant customs documentation for import/export clearance process. Own and manage all customs related enquiries and queries to ensure a quick and efficient service is provided for our customers relating to tariff classifications, duty rates and other documentation requirements. Own, update and maintain all data.

Ensuring correct Customs processes are followed, and record keeping is compliant to support legal   requirements for customer, internal reporting & KPIs.  Maintain excellent lines of Communication with both Customers and Internal Stakeholders, ensuring they are fully updated with any delays that may impact the customer’s requested delivery date, escalating any issues when required.

We’re continually growing our business; that’s where you come in.

What you'll need to succeed

• Phenomenal relevant knowledge of the import/export customs process including all required documentation, lets be honest, nothing will get past you without being vetted!
• Excellent planning and organisational skills, fail to plan, plan to fail, that’s your mantra!
• Great communication skills, listen as well as talk…and great writing abilities
• Bags of self-motivation and totally at ease working without supervision
• You live for consistently delivering great customer happiness, it’s what you do!
• Confidence just oozes…and that allows you to successfully interact with key customs partners
• A team player, you’ll quickly become a valued and fun member of the team. You’ll love working under pressure but will also have the experience to call out for help when needed
• You thrive on achieving goals and targets, its what you do, and you- do it consistently well
• Real drive and determination to continuously improve how you , the team and the company can deliver best in class customer experience… thinking outside the box will be second nature to you!
• Ideally 2+ years’ experience in Road/Air/Sea customs procedures.

What you'll get in return

The opportunity to join a fast growing, fast paced business where your contribution to continuous improvement is highly encouraged. You will receive excellent training, with long term career prospects.

Our overall package is generous, we offer competitive salary and a raft of pick and mix flexible benefits.